Services We Offer
Our services range from small break fixes to largely scaled roll outs, from Data Center support to Cisco Support, from desktop, laptop support to high level Servers support and lastly from small spare parts availability to highly specialized stock storage locations. On the other hand to execute our solutions and services we have reliable, efficient and professionally equipped engineers who can handle all IT emergencies at short notices. Furthermore at the back end we have highly trained and skilled support engineers, who stay in contact with them throughout the execution of multiple small to large projects. To add more value and create more efficiency is the process, our operations team stays in contact with the client in real time informing them about progress of the tasks and providing all necessary documentation as and when required.
Our Services
Breakfix
Whether you need a hard drive replaced in London, a printer fixed in Munich or a tape library installed in some other remote location
Rollouts
We have carried out many successful roll out plans of software installation / up-gradation and hardware installation that have left us with many satisfied customers.
Cisco Support
At our 24x7 support center a highly certified team of network engineers manages a large array of Cisco devices at our client's offices and data centers
Outsourced IT Resource
One of the most attractive services of GTC is its outsourced IT resources. Some of our clients have unique requirements calling for the presence of full time engineers at their premises.
Data Center Support
We offer a range of services when it comes to data center support having our clients signing different types of retainer agreements with us.
Remote IT Support
GTC provides Remote IT Support Engineers for remote projects/positions from our clients on a global scale. We provide remote Helpdesk solutions catering Level 1, Level 2 and Level 3 supports
IT Stock Storage
GTC offers IT Stock Storage facility at several locations round the globe while considering the needs of our clients. You can get the stock shipped, store it and use it in future.
End User Computing
Our Engineer work as "Hands and Feet" for our clients. Our team provides guidance, recommendations, planning and assistance to our clients with personal computer, printer, mobile phones and other device acquisition needs.
Service Desk
We at GTC have designed a Service Desk that provides utmost ease to our clients and help them in resolving technical issues and complaints of any level of complexity throughout the world.
Our Clients
