Whether you need a hard drive replaced in London, a printer fixed in Munich or a tape library installed in some other remote location in the world, we will do it following your precise directions according to your schedule.
Our plans and packages provide you with the timely and safe on-site services in the lowest price possible. You can choose a plan that meets your exact needs; we provide task-based services, full and half day on-site services along with skilled engineers on prescheduled days.
Our engineers are reliable, efficient and professionally equipped to handle all IT emergencies. They are backed by a team of highly skilled support engineers, who stay in contact with them throughout the task. Our operations team stays in contact with the client in real time, informing them about progress and providing all necessary documentation.
Services We Offer
- Breakfix
- Rollouts
- Cisco Support
- Outsourced IT Resource
- Data Center Support
- Remote IT Support
- IT Stock Storage
- End User Computing
- Service Desk
| Packages | Full Day Package | BHalf Day Package | Single Task Package | Hourly Package | Prepaid Hours * Package | Consultation Only | Tailor-Made Contract |
|---|
| Duration of Availability of On-Site Engineer | 8 hours | 4 hours | Till completion of task** | On an hourly basis | Till completion of task*** | -- | Negotiable |
| Backfill Facility Available | Yes | Yes | Yes | Yes | Yes | -- | Yes |
| Flexibility in Hours | No | Yes | Yes | Yes | Yes | Yes | Negotiable |
| On-Site Engineer Fluent in English | Yes | Yes | Yes | Yes | Yes | -- | Yes |
| On-Site Engineer Fluent in Local Language | On Demand | On Demand | On Demand | On Demand | On Demand | -- | On Demand |
| Constant Communication with Off Shore Support Team | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
| Work Summary Submitted on Completion | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
| Country Specific Pricing | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
| Smooth, Prompt and Hassle-Free Billing | Yes | Yes | Yes | Yes | Yes | Yes | Yes |