GLOBAL TECHNOLOGY COVERAGE
Global Technology Coverage provides a wide range of managed IT support services to its worldwide clientele with 24x7 onsite resource availability through its network of 10000+ IT engineers in 193 countries. Our onsite & remote services include Break fix, Roll outs, Data Center Support, Cisco Support, FTEs, Online Support, IT Stock Storage and Server/Desktop support service retainers. We have an extensive network of expert and highly trained professionals in every continent of the world (includes war zones like, Iraq, Afghanistan as well). Our partners highly value our consistent quality of services, absolute dedication, operational flexibility, and strength in resource provision on extremely short notice in all parts of the world. Our vast end clients list majorly includes Consumer banks, Global financial institutions, Stock exchanges, International Law Firms, Film Studios and Pharmaceutical companies.
Services
Breakfix
Whether you need a hard drive replaced in London, a printer fixed in Munich or a tape library installed in some other remote location
Rollouts
We have carried out many successful roll out plans of software installation / up-gradation and hardware installation that have left us with many satisfied customers.
Cisco Support
At our 24x7 support center a highly certified team of network engineers manages a large array of Cisco devices at our client's offices and data centers
Outsourced IT Resource
One of the most attractive services of GTC is its outsourced IT resources. Some of our clients have unique requirements calling for the presence of full time engineers at their premises.
Data Center Support
We offer a range of services when it comes to data center support having our clients signing different types of retainer agreements with us.
Remote IT Support
GTC provides Remote IT Support Engineers for remote projects/positions from our clients on a global scale. We provide remote Helpdesk solutions catering Level 1, Level 2 and Level 3 supports
IT Stock Storage
GTC offers IT Stock Storage facility at several locations round the globe while considering the needs of our clients. You can get the stock shipped, store it and use it in future.
End User Computing
Our Engineer work as "Hands and Feet" for our clients. Our team provides guidance, recommendations, planning and assistance to our clients with personal computer, printer, mobile phones and other device acquisition needs.
Service Desk
We at GTC have designed a Service Desk that provides utmost ease to our clients and help them in resolving technical issues and complaints of any level of complexity throughout the world.
Overview
End Clients
Worldwide Engineers
Countries Covered
Working Hours